ispa member
ispa member

Primary Role Accountabilities:

  • Fibre to the Home:

    • Account Management
    • Assist with the on-boarding of new clients
    • Quote on VOIP and number porting
    • Project Manage entire installation process – from new sign-up to courier of preconfigured hardware to client.
  • ADSL:

    • Creation of new ADSL accounts via Internet Solutions and Billing Portal
    • Migrate, convert, regrade and cancellation of ADSL lines via Openserve
  • SSL Certificates and Domains:

    • Check availability of domains
    • Quote on new SSL Certificates and domain Hosting
    • Inform and quote existing clients on upcoming renewals
    • Forward signed addenda to Helpdesk to register/renew accordingly.
  • Cancellation process:

    • Capture Churn on CRM (Spacebar)
    • Cancel accounts on billing system and Vendor portals
    • Assist Sales Manager with Churn Reports
  • Pre-Sales / Sales Assistant to Business Account Managers:

    • Conduct feasibility from Vendors for new Business
    • Assist Account Managers with administrative duties i.e. quotations for Metro Ethernet, MSA Agreements, Microwave Links, ADSL, PRTG, etc.
    • Assist with Prospect Search and assign new Leads
  • Tenders:

    • Capture and manage New Tenders on CRM System
    • Conduct Bulk feasibility required for each Tender
  • Ad hoc Duties:

    • Minute taking in Sales Meetings
    • Adding and Updating products on CRM System
    • Assigning new projects to Project Team to action
    • Responding, assigning and closing of tickets on OTRS
    • Add new client codes on Billing System

Critical Requirements - Skills, Experience & Qualifications:

  • Matric or Grade 12 Essential 
  • Strong administrative and organisational skills 
  • At least 3 years’ experience of prioritising and working to deadlines 
  • Excel and Word experience an advantage 
  • Good communication skills essential 
  • Energetic, precise and a quick learner


Sales Department


Cape Town

Kindly submit your CV to careers@enetworks.co.za. Should you not get a response from us within 14 days please accept that you have not proceeded to the next stage of the recruitment process.


  • Please make sure you provide an updated CV and certified qualifications including a certified copy of your ID.
  • Please note that further checks will be conducted once the candidates are shortlisted (i.e. credit check; SA fraud check; ID verification; academic verification; criminal check); appointment will be subject to conclusion of positive outcomes on these checks