Using Web 2.0 in your business
The Internet is increasingly becoming a tool for consumers to inform their purchasing decisions by reading the opinions of others. Consumers listen to the experiences of others and choose where to shop accordingly. Your customers can become your biggest source of referral business through "word of mouth" marketing. A well managed web-marketing strategy will incorporate Web 2.0 elements in order to leverage this powerful referral network. But what exactly is Web 2.0 and how can a business use it?
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